Kerplunk Production Pty Ltd respects your privacy and is committed to protecting the personal information you provide to us.
Information we collect
We may collect personal information such as your name, email address, nationality, event preferences and other information you voluntarily provide through our website, Meta/Facebook/Instagram lead forms, ticketing platforms, competitions or other promotional activities.
How we use your information
We may use your information to:
Provide information about our events and productions.
Send event announcements and updates.
Provide priority or early access to tickets.
Send presale offers, discount codes and other event-related promotions.
Understand audience interest and help us plan future events.
Respond to enquiries and communicate with you.
For expressions of interest or priority lists for events that have not yet been confirmed, providing your details does not constitute a ticket purchase or guarantee that the event will proceed.
Sharing your information
We do not sell your personal information. We may use trusted service providers and platforms to help us operate our business, communicate with audiences, manage ticketing and marketing, and deliver our services. These may include platforms such as Meta, email service providers and ticketing providers.
Marketing communications
If you join one of our priority lists or otherwise consent to receive event updates, we may contact you about relevant Kerplunk Production events, ticket releases, presales and promotions. You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in our communications or by contacting us.
Data security and retention
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by law.
Access and correction
You may contact us to request access to, or correction of, personal information we hold about you.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Kerplunk Production Pty Ltd
Email: contact@kerplunkproduction.com
Website: kerplunkproduction.com
